Delivery FAQ

How much is delivery?
We use a weight-based system for delivery; UK delivery rates start at £2.50, international delivery rates start at £4.50.

How long will it take to get my stuff?
UK: Items will be sent Royal Mail 1st Class Standard Delivery/Recorded Delivery as soon as they are ready. Delivery normally takes 1-3 days.
Rest of the World*: Items will be sent by Royal Mail Airmail/International Tracked as soon as they are ready -- please allow six weeks for delivery (normally takes 14-21 days).

Can I track my package?
We can send International Tracked priority shipping to the following countries - please contact us for further information on this shipping type:

EU
Austria, Belgium, Denmark, Estonia, Finland, France, Germany, Latvia, Luxembourg, Malta, Netherlands, Portugal, Republic of Ireland, Spain and Sweden

Europe
Andorra, Azores, Balearic Islands, Canary Islands, Corsica, Faroe Islands, Iceland, Liechtenstein, Madeira, Monaco and Switzerland

Rest of the World
Australia, Brazil, Canada, Hong Kong, Malaysia, Singapore, New Zealand and USA

Items are shipped after payment has cleared.

Why is my international order taking so long?
We have found that most of delays are caused by your items sitting around in customs. However, sometimes they can get lost in the system; we get tracking on all items so can usually find out what is going on with it. Please allow up to eight weeks for delivery (four weeks for EU countries).

Will you pay my Custom's fees?
Unfortunately, no, the buyer responsible for any and all duties and customs charges that may be incurred.